This policy explains how Sapelevator.com ("we", "us") processes personal data of visitors to this website and of business contacts who send us enquiries, and which cookies the website uses. We are a B2B supplier of elevator spare parts, and our website is aimed at professional customers.
Saporillo SL, tax ID (NIF/CIF) B75253245
Registered address: Garrigues 8/1, 46001 Valencia, Spain
Email: info@sapelevator.com
Our warehouse operations are carried out at UAB Resko, Jovaru street 3, LT-46369 Kaunas, Lithuania.
| Purpose | Data | Legal basis (GDPR) | Retention |
|---|---|---|---|
| Answering quote requests and enquiries sent by email or via the request form | Name or company, email address, delivery country, content of your message and any attachments (photos, part numbers) | Art. 6(1)(b) steps at your request before a contract, and Art. 6(1)(f) our legitimate interest in handling business enquiries | For the duration of the enquiry and any resulting business relationship, then for the period needed to meet legal and accounting obligations or defend legal claims |
| Website statistics (Google Analytics 4) | Pseudonymous online identifiers, pages viewed, approximate location, device and browser information, referral source | Art. 6(1)(a) your consent, given through the cookie banner | 14 months in Google Analytics |
| Security and technical operation of the website | IP address and request data in the hosting provider's server logs | Art. 6(1)(f) legitimate interest in the secure and stable operation of the website | According to the hosting provider's log retention, normally a short period |
The request form on this website opens your email program and sends the message to info@sapelevator.com. It does not store your data in a database on the website. We do not use the data for automated decision-making or profiling, and we do not sell personal data.
When we process an enquiry that concerns delivery from our Lithuanian warehouse, we may share the necessary contact and delivery details with the warehouse operator, UAB Resko, solely to organise the shipment.
You have the right to access your data, to have it rectified or erased, to restrict or object to its processing, to data portability, and to withdraw consent at any time (withdrawal does not affect the lawfulness of processing carried out before). To exercise these rights, write to info@sapelevator.com. You also have the right to lodge a complaint with a supervisory authority; in Spain this is the Agencia Española de Protección de Datos (aepd.es).
Cookies are small files stored on your device. This website uses the following.
| Name / provider | Purpose | Type | Duration |
|---|---|---|---|
_ga, _ga_*Google Analytics |
Distinguish visitors and measure how the website is used | Analytics, only set after you accept | Up to 2 years |
cookie_consent (browser local storage)Sapelevator.com |
Remembers your cookie choice | Strictly necessary | Until you clear your browser data |
| Google Maps (embedded maps in the Locations section) |
Display the maps of our office and warehouse; Google may set its own cookies and receive your IP address when the maps load | Third-party content | Determined by Google |
| Google Fonts |
Load the Inter typeface; your IP address is transmitted to Google when the font is requested | Third-party content | Not stored as a cookie |
Analytics cookies are not used until you click "Accept" in the cookie banner. Even without cookies, Google Analytics may receive limited technical signals when consent is denied; these are not used to identify you. You can change your choice at any time below or with the "Cookie settings" link in the website footer. You can also delete cookies in your browser settings. Information about Google's own processing is available at policies.google.com/privacy.
We may update this policy when our website or legal requirements change. The current version is always available on this page with its date of last update.
For any questions about personal data or cookies, contact us at info@sapelevator.com.